Category Archive: Our Member Stories

  1. Fly Business’ journey to 6% success rate and $20 million monthly quotes.

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    The visionary behind the world of private aviation in Mexico

    The visionary behind Fly Business is its CEO and Founder, Elliot Surgenor. He brought innovation to the world of private aviation in Mexico, breaking away from traditional norms. With years of experience in business aviation, he observed the evolving industry landscape and, in 2017, embarked on a pioneering journey, starting with just one Hawker jet.

    At the heart of their operations is the sales of private charters. Today, they manage a fleet of seven tails, including mid-sized and large jets. Their dedicated service has not only satisfied clients in Latin America but also expanded their operations to include the United States, Canada, and Europe.

    The situation: expanding the business and winning deals

    Since its launch in 2017, Fly Business Aviation has achieved remarkable growth. They started with a single jet, relying on tireless cold calling from 7 AM to 8 PM to secure meetings and generate interest. Following their collaboration with Avinode Group, Fly Business has consistently quoted over $20 million monthly.

    To succeed in its growing charter business, Fly Business Aviation knew it had to streamline every aspect of its operation. The company faced significant challenges, including false proof of payments, high credit card fees, and the loss of business due to client payment concerns. The workload for the accounting team became overwhelming.

    Becoming a partner of Avinode Group, Fly Business achieved two significant improvements. Firstly, it gained access to a worldwide charter marketplace, expanding its business reach. Secondly, it optimized its financial processes by ensuring reliable payments and eliminating the risk of fraudulent payments.

    The solution: maximize efficiency with tools designed to streamline charter sales

    In the fast-paced world of business aviation, Fly Business knows that every minute counts. Their clients often require flights within a week, demanding a swift and reliable payment process to make it happen. The challenge was clear: a solution that could initiate and release payments in record time while upholding the highest level of trust and security.

    Avinode Group, payment solution, credit card processing

    Secure payments for last-minute flights

    Fly Business found its answer in Avinode’s integrated payment solutions. Its quick 3-minute process to initiate a credit card hold and a 2-minute release option have become a game-changer for their business. Avinode’s commitment to providing a legally binding payment process ensures easy and fast transactions, making it easier than ever to secure payments for clients with tight schedules.

    Increasing efficiency

    My finance department’s workload has significantly decreased,” says Elliot Surgenor. With integrated payments in their charter sales workflow, they no longer need to chase clients for payments or multiple links to various banks, brokers, or individual clients. Managing payments, even for clients who are not a part of Avinode, has become more accessible.

    Saving 80% of time

    The transformation has been nothing short of remarkable. Fly Business reports that by utilizing Paynode, they have successfully saved approximately 80% of their time and effort. This efficiency has allowed their finance department to redirect their energy towards more strategic tasks, thereby increasing productivity and profitability.

    Receiving requests within minutes:

    The best part of being a part of Avinode Group is that the request comes to you,” highlights Elliot Surgenor. Instead of the traditional methods of chasing prospects and cold calling, Avinode Group brings the prospects directly to them, setting the stage for success right from the start.

    This isn’t just about making the charter sales easier; it’s about doing the heavy lifting for you. “I get the request, which is amazing because this does 40 to 50% of the selling already,” says Surgenor. All trip requests originating in Avinode are available on the quotes and requests page, saving time from switching between systems.

    More about Fly Business

    Fly Business Aviation is a well-established Mexican private aviation company. With over eight years of experience, they operate from three key hubs in Toluca, Cancun, Monterrey, and San José del Cabo. This strategic positioning enables Fly Business to cater to clients from the USA, Canada, South America, and beyond, offering competitive rates on Caribbean routes, thanks to precise management of operational costs.

    Ready to make your mark in the aviation industry?

    We are proud to be Fly Business’s partner in achieving its vision of efficient and secure charter sales. Follow in Fly Business’s footsteps and experience the efficiency that our solutions can bring.

    Contact us today to schedule a demo and discover how our solution can take your business to new heights, just like we’ve done for Fly Business.

    Let’s work together to make it happen!

  2. Direct2 Grows Business While Maintaining Safety and Flexibility

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    Who is Direct2 Airways

    Direct2 Air Taxi and Charter Flights is a pioneering aviation service provider offering convenient and personalized air travel solutions. Whether you need a quick point-to-point flight or a luxurious charter experience, Direct2 is your trusted partner in making air travel more accessible and enjoyable. This introduction gives you a glimpse into the world of Direct2 Air Taxi and Charter Flights, where convenience and quality come together to redefine how you travel by air.

    Direct2 specializes in air taxi services, providing a cost-effective and time-efficient alternative to traditional airline travel. Imagine skipping the long lines and security checks at major airports and enjoying the freedom to fly directly to your desired destination. With a fleet of modern and well-maintained aircraft, Direct2 ensures safety and comfort while delivering a personalized and flexible flying experience. Additionally, for those seeking luxury and privacy, the charter flights offered by Direct2 provide an exclusive way to travel tailored to your unique needs. Direct2 Air Taxi and Charter Flights is your gateway to hassle-free and customized air travel experiences, from business trips to leisure getaways.

    The Situation: Streamline the operation and bring a single source of truth to the operation

    Toby Woods, founder and CEO of Direct2, had the idea of providing shorter-hop regional air travel via Diamond DA62 aircraft. Since their founding in August 2021, Toby has worked to find aircraft to manage for owners, enhance their service offering, and expand their fleet of available aircraft. “The idea is to shrink the map and give people more time and allow them to do more things in their business and personal lives that they otherwise wouldn’t be able to do at a price point that’s not available in the charter market,” is Toby’s fundamental idea. As part of a small team, Toby refers to himself as a “jack-of-all-trades” as a pilot, founder, CEO, and business developer. With these various tasks to focus on, Toby quickly recognized the need to utilize external tools to help him manage his fleet and business.

    Direct2 initially signed up for Schedaero as Toby felt that the platform solved many of their problems quickly and allowed them to grow as they integrated Avinode and Paynode to help them address additional challenges they have met.

    The Solution: Maximize efficiency and grow the business

    As Toby works with a lean team, he was able to accomplish his goals with the following steps:

    Avinode Group - the business aviation essentials.

    Streamline quotes and customer communication.

    Using Avinode as part of their workflow, Direct2 can streamline quoting charter flights and interacting with brokers or direct-to-consumer clients. They can also quickly get quotes out the door, so they don’t spend a lot of time on flights that they may not end up booking.

    By joining the Avinode Network, Direct2 saw an increase of 308% in 2023 compared to 2022 and appeared in over 500% more searches. This allowed them to maximize their exposure on a trusted network without traveling to meet potential new clients or spend extra money to advertise their services.
    Join the Avinode network

    Maintain trip accuracy.

    Schedaero allows Direct2 to ensure that flight logistics are on point and communicate accurate details to their pilots in real time. With eight remote pilots, Direct2 needs to ensure its team is kept in the loop around the clock regarding upcoming trips.

    The Schedaero Crew App is a user-friendly mobile application designed for efficient crew management in the aviation industry. It allows crew members to easily access and manage their schedules, flight details, and relevant documents on their mobile devices. The app streamlines communication and coordination with its intuitive interface and real-time updates, enhancing crew productivity and ensuring smooth operations.

    Have a look at the crew app

    safety and training image

    Maintain safety standards.

    Maintaining safety standards and compliance is a breeze for Direct2, thanks to Schedaero. Not only can the system notify/alert team members of upcoming certification requirements, but it can also notify dispatch of potential overages regarding pilot flight hours.

    Schedaero’s Missions functionality is a highly customizable feature that allows operators to assign mission categories, types, etc. It also allows users to add any particular qualifications/training items required to ensure crew members are properly trained for a specific type of flight.

    Learn more about maintaining compliance

    Payment workflow simplified.

    As a smaller operator, Direct2 must ensure that all payments are cleared before the planes even leave the ground. Thanks to Avinode Group’s payment solution, they maintain a transparent birdseye view of all payments.

    Additionally, by utilizing Paynode, Direct2 can provide its customers with secure payment options, whether by wire transfer or credit card.

    Get started with a simpler payment workflow

    Unlock new efficiency with online booking.

    The latest development from the team at Avinode Group, is online booking, which allows users to Select, Book, and Pay in one place. With online booking, you can modernly showcase your offer to clients, request payments from clients directly, simplify contracting with all details securely stored, and manage bookings from anywhere.

    Existing members should reach out their CSM to learn more. New customers can get in contact with us today!

    Avinode Group a partner in success for quoting and booking.

    “We didn’t have any preconceived notions or ideas about what software platforms we would use, what we would do for operations or sales and payment solutions. Originally, I came across the Schedaero product for flight operations, which was the most obvious thing that we needed help with and we just gave it a go. We don’t know anything else, and we were able to utilize Schedaero and then add in Avinode and Paynode as a very small operator, small scale, and it’s been able to grow with us and continue to provide a runway for growth for us as we continue to grow.”

    Toby Woods,
    Founder, Direct2

    Ready to start improving efficiency with us?

    At Avinode Group, we focus on enhancing business aviation for you and your customers. By using Avinode, Schedaero, and Paynode for your charter operations, our team ensures smooth communication between different departments, from quoting to scheduling and payment collection. Contact us today to discover how Avinode Group’s solutions can elevate your business operations.

  3. Odyssey Airways Experiences Growth as Part 135 Operator

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    Who is Odyssey Airways

    Odyssey Airways LLC, originally established as a corporate flight department in 2006 and based in Tampa, Florida, has evolved into a trusted partner for private jet brokers seeking exceptional service and flexibility. In 2013, Odyssey Airways achieved a significant milestone when it obtained its Part 135 certificate from the Federal Aviation Administration (FAA), officially becoming an on-demand air carrier. Read more about Odyssey Airways

    In 2016, they forged a valuable partnership with Avinode Group, a move that significantly streamlined their quoting workflow. “At Odyssey Airways, we understand the unique needs of private jet brokers. Our commitment to adaptability, efficiency, and collaborative technology sets us apart as a reliable partner in the world of private air travel. We invite private jet brokers to experience the Odyssey difference and discover the advantages of working with a partner dedicated to making every mission a success,” says Ryan Gucwa.

    The Situation: Expanding the business and winning deals

    Like all operators in the charter business, speed is key to success. As Odyssey transitioned from a corporate flight department to a part 135 operator, they had to build a process that included trip sheets, formal quotes, contracts, and everything else that came with chartering a flight. While their ambition was to get quotes out the door and win deals quickly, their process was still very manual.

    Ryan Gucwa, founder of Odyssey Airways, recognized that their quoting process was extremely manual and time-consuming. He would track expenses and create pricing in sheets, convert to PDF to improve its appearance, and then send the quotes via email. As they got busier, his personal life began to be impacted as he tried to get quotes out quickly.

    “I knew if I didn’t get them out quickly enough, we wouldn’t get the deal. “

    Signing up for Avinode helped the company reach a new audience and generate quotes much quicker. But with more trips came new challenges, including but not limited to managing paperwork for each trip, such as contracts, trip sheets, and more. With all this new business, it became apparent they needed to simplify and streamline their daily operations.

    The Solution: Maximize efficiency with tools designed to simplify operations

    Odyssey Airways was able to grow its business and maximize its efficiency by:

    Reaching new customer segments.

    Using Avinode allowed them to quickly reach a new subset of brokers and generate additional business that allowed them to grow their business. As the world’s largest and most advanced air charter sales and sourcing platform, Avinode is where the bizav industry connects daily.
    Join the Avinode network

    Streamlining the charter sales workflow.

    For operators of all sizes, speed is key when converting quotes to trips. As of September 2023, Odyssey Airways has sent over 12,000 quotes, an increase of 42% over the same period in 2022. With Schedaero, the team at Odyssey Airways could execute more quotes in less time than it previously took by automating and streamlining the process. Schedaero allows users to improve their workflow when converting quotes to booked trips. Thanks to this workflow, Odyssey saw an increase of 28% in booked trips from 2022.

    Get started with a more efficient workflow

    Keeping pilots informed.

    While growing, Odyssey could see how Schedaero made communications between teams easier. Once trips are booked, dispatch can inform pilots of assigned trips seamlessly via the Crew App. The app notifies pilots of the upcoming trip and provides them with all the important information, such as the passenger details, trip sheets, and itinerary. Additionally, pilots can utilize the Schedaero Crew App to update duty and flight logs on their iOS devices from anywhere. Once updated, operators can view it at any one of their bases of operations.

    Have a look at the crew app

    A workflow with integrated payments.

    Payment fraud is not unusual in the business aviation industry due to its high-value transactions and time-sensitive nature. Odyssey Airways was once the subject of attempted fraud for nearly $80,000, ending with the company closing its bank account to avoid future fraud. This experience led the company to start using Avinode Group’s integrated payment solution, Paynode. This solution provides you with online currency accounts in your name to settle payments faster. This helps keep your funds available and working for you worldwide.

    Avoid fraud with integrated payments

    Providing a better and easier booking experience.

    Odyssey Airlines highlighted a common problem in the industry: working in multiple systems to complete the booking means there are more places for payments or tasks to fall through the cracks and be forgotten. Our newest development allows users to showcase their offer to clients through a digital end-to-end experience while they keep track of bookings and payment information – all in one place.

    Existing members should reach out their CSM to learn more. New customers can get in contact with us today!

    Ryan said, “We did have some instances where we were chasing down transactions that were missed in the process. Now, it’s all gathered in one place and in an online booking experience, which means there are fewer ways for things to slip through the cracks, and that’s been helpful on our side.”

    Avinode Group is a partner in success for quoting and booking.

    “Avinode was a game-changer because it gave me the problem of having too many quotes and made me realize I was not working in an efficient way. Schedaero really helped me create trip sheets and quotes that look professional, including my terms and conditions. As the company has grown and we’ve added more pilots, I’ve realized how great it is that the Crew App helps me relay information to pilots.“

    Ryan Gucwa,
    Founder, Odyssey Airways, LLC.

    More about Odyssey Airways

    With a well-maintained fleet of four aircraft, Odyssey Airways takes pride in its unique approach to private air travel. Unlike traditional carriers, Odyssey does not adhere to rigid flight schedules. Instead, they empower their customers with the freedom to fly on their own schedules, offering unparalleled flexibility and convenience.

    Beyond their owned aircraft, Odyssey boasts an extensive network of partner aircraft, ranging from helicopters to jets. This expansive network ensures they can meet the demands of private jet brokers and their clients promptly. Whether it’s a last-minute charter request or a planned mission, Odyssey Airways is equipped to deliver on-time, reliable service to destinations across the globe.

    Ready to start improving efficiency with us?

    Everything our team does is geared towards fixing the finer points of business aviation for you and your customers. Utilizing Avinode, Schedaero, and Paynode for your charter operations keeps communication flowing between departments, from quoting to scheduling and collecting payment. Connect with us to learn how Avinode Group solutions can improve your operation.

  4. GrandView Aviation finds success with Avinode Group

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    Who is GrandView Aviation

    GrandView Aviation is a robust Part 135 operation known for its commitment to safety and passion for customer service. With a fleet of over 23 aircraft based out of 8 cities, GrandView Aviation is poised to accommodate charter customers with their Wyvern Wingman Safety rating.

    Schedaero, a business aviation solution from Avinode Group, began its relationship with GrandView Aviation in 2020(2021) to help them manage their growing fleet more effectively. Schedaero initially assisted GrandView in managing 12 planes and 64 pilots across their organization when they first signed up with the Avinode Group. By the end of 2022, GrandView had expanded its tails and user base managed on Schedaero to 23 individual planes and over 70 pilots operating in different cities nationwide.

    The Situation: Managing expansion, maintaining transparency

    As GrandView increased its number of trips in 2022 to 2,640, a nearly 8% increase since 2021, they had to add additional pilots and planes to maintain FAA compliance and operational efficiency. With locations spanning the nation and multiple time zones, it’s vital for their day-to-day operations to efficiently manage their crews operating in multiple locations across the country. The increase in trips, planes, and crew creates additional items that need to be properly tracked to maintain efficiency and transparency across the organization. With this expansion, the question came of how to maintain clarity, track crew availability, assign flights easily and quickly, and how all of this will affect their bottom line.

    The Solution: Build out and better manage their charter fleet with one streamlined flight operations solution

    GrandView Aviation was able to effectively manage its growth and maintain transparency and FAA compliance by:

    Improving insight and alignment across the company and teams with a single streamlined solution.

    According to Sales Director David Posey, using Schedaero’s open API and ready-made integrations allowed GrandView Aviation to maintain a high-level view of the operation and measure all the important information, not just small pieces spread across multiple platforms while maintaining strategic alignment across the company. The platform also offers a variety of ready-made integrations included in the Schedaero membership. These integrations include but are not limited to Avinode, eAPIS, FlightBridge, Leon Software, Quickbooks, WorldFuel, and much more.

    Connecting quoting, selling, and managing flights with a seamless flow.

    Teams working in the charter industry understand that speed is essential when converting quotes into trips. In 2022, GrandView Aviation generated 22,799 in the Avinode, up 28% from 2021. When you use Schedaero in conjunction with Avinode, you can generate professional quotes in as little as 30 seconds and then update and assign crew to the trip once the quote is accepted with just a few clicks. GrandView converted 11.6% of their Avinode quotes into scheduled trips in 2022, an increase of almost 8% over 2021.

    Maximizing communication from pilots and crew to operators at one of their numerous base locations.

    Crew utilizing the Schedaero Crew App can quickly update duty and flight logs on their IOS device from anywhere. Once updated, operators can view it at any one of their bases of operations. The Crew App is specifically designed to help private charter operators and flight departments communicate information to their pilots and crew in one seamless digital workflow.

    Increase transparency and crew compliance by utilizing built-in safeguards.

    With over 70 pilots to keep track of, automating training and currency items within Schedaero helps GrandView focus on expanding its operations and generating trips. Schedaero allows users to create and assign training and currency to ensure their pilots and crew comply with FAA regulations. Additionally, Schedaero prevents/notifies operators of any potential assignments that exceed duty limits, making it easy to guarantee that your team has sufficient rest between flights.

    Track expenses to know exactly where they stand financially.

    Each trip incurs expenses ranging from pilot and crew expenses to fuel, fees, etc. With nearly 24,000 (23,939) expense items tracked in Schedaero in 2022, up 26.3% from 2021, GrandView Aviation needed a system capable of tracking everything accordingly and syncing with their accounting software, Sage Intacct. Schedaero’s modern expense reporting features allow crew members to easily transmit expenses in real-time to the accounting team via the Crew App.

    Customizing the platform for their individual needs rather than an out-of-the-box approach.

    During an interview with David, he explained that Schedaero was “Nothing short of amazing” when discussing the ability to customize Schedaero for their business. He feels that customization and flexibility are crucial as they don’t feel stuck in a cookie-cutter system that doesn’t suit their individual business needs.

    A smooth integration with all their business essentials

    During their original setup and onboarding, Avinode Group team worked with GrandView to use the Schedaero open API to connect their business essentials, allowing for a more seamless and integrated approach to charter operation.

    “Other platforms I have used in the past aren’t quite the same. One of the biggest things I like about Schedaero and working with the partners from Avinode…When it comes to our Scheduling software, I think the software allows us to not only to continue to do business today but allows to plan for many years into the future. One of my biggest satisfactions is the open API that Avinode and Schedaero provide for us to link up with Salesforce and continue with business and get the reporting that we need.”

    David Posey,
    Director of Sales, GrandView Aviation

    Ready to start improving your charter efficiency with the Avinode Group?

    At Avinode Group, everything our team does is geared towards fixing the finer points of business aviation for you and your customers. Utilizing Avinode, Schedaero and Paynode for your charter operations keeps communication flowing between departments, from quoting to scheduling and collecting payment. Connect with us to learn how Avinode Group solutions can improve your operation.

  5. Mike Prachar – How Paynode is proving to be the perfect payment partner for this fast-growing operator

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    Hi Mike. Can you tell us a little about Volato

    We are a full-service private aviation company that primarily operates the HondaJet. We offer fractional ownership, the Stretch Jet Card, charter and aircraft management. In our fractional program, by offering shares down to a 16th size, we remove the cost of entry barrier for more people who want to get involved and enjoy the benefits of private jet ownership.

    What’s special about our model is that owners in our fractional program can fly as little or as much as they like, and they earn a revenue share every time their aircraft flights a live mission – even when they fly. The HondaJet is perfect for four passenger missions, is 40% less expensive to operate, is quieter, and yet has all the comfort and luxury of larger jets.

    And I believe you’re growing fast

    Yes, we are. We’re getting a lot of requests for larger aircraft, which is something we weren’t planning to do right away, but we’ve listened to our customers.

    We have 11 HondaJets in the fleet with 18 more on order and we just announced our order for four Gulfstream G280s in a ten passenger configuration that we will also fractionalize.  

    Our charter operations incorporate an even broader range of modern aircraft. These are exciting times for sure.

    How did you first come to use Paynode?
    When we were exploring how to best manage payments on the charter side, it made sense to choose a solution that was as close to turnkey as you can get. Paynode was an easy choice for us because it ticked that box, plus we were already Schedaero and Avinode customers since day.

    With the revenue share model we offer, we want to fly our planes as much as possible to offset our owners’ costs. If they themselves only fly a little each year, the majority of their costs can be covered by us. That’s where Avinode and Paynode play a big part in our story.

    How about dealing with other brokers who are Paynode users?
    That’s something we’re not taking as much advantage of just now, but we hope to do more of in the future. We have a couple of customers buying from us through Paynode, and it’s so nice to avoid the whole wire situation. As Paynode’s footprint grows – especially here in the US – we’ll be doing even more of that for sure.

    What features would you say offer the biggest benefit to your business?

    Not so much a feature, but I find the entire process of managing a reservation very easy with Paynode.
    From placing a credit card hold, then either collecting the money on the card or, if the ACH comes in time, switching to that and being able to manage that as a single translation. In my opinion, that’s the most useful feature in terms of saving us time.

    Paynode also manages credit card holds seamlessly and removes the complexity that you find with the standard direct banking way of doing things.

    And what would you improve?

    There are a few improvements that I’d like to see which would enhance Paynode.

    Right now, there’s a ten day hold on the system, and it’s not always clear when these are going to expire. Some form of notification on this would be helpful. Also, if we have to do a refund there’s no way to do that or track it with Paynode. It would be nice if we could design something into the system that makes this easier to manage.

    Having said that, the overall concept of Paynode is really sound, and the feature set is very good. It would just be even better with these new additions.

    How have you found using the Paynode system?

    Personally, I was shown the system, and was up and running right away. It’s that straightforward. Part of the beauty of Paynode is that you train your team – like we did with our Charter Sales team – and it just works.

    It enables them to always be fully aware of what’s happening. They can access the payment mechanisms and know when cash comes in, without having to go back and forth to accounting all the time. Also, we don’t have to give every team member access to more of the financial system than they need.

    So, you’re happy with what Paynode brings to Volato

    Absolutely. The integration with Avinode is a big deal for us. Avinode is one of our key input streams for charter business and as long as there continues to be enough business for us on the platform, we’re happy there.

    We have a number of accounts payable and accounts receivable mechanisms in and out of the company, and we’re very happy keeping the charter business on Paynode. We haven’t found the need to look for a better solution, and I don’t think there even is one that’s more tailored to the charter industry.

  6. Chris Kuiper – Removing the barriers to private jet travel

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    Hi Chris. Can you tell us about the idea behind Catch-a-Jet

    We’re an app that’s been created to connect the empty leg flights of private jet operators with travellers.

    The end user is our start point for everything, and the app really is built around them and their needs. The result is a solution where they can book and pay for an empty leg flight in under a minute. And our goal is always to make it as efficient and as easy as possible.

    And what was your inspiration for the app?

    Well, the idea came about as a result of a conversation I had with a private jet operator. He told me that around 50% of his flights were flown without passengers. I was curious, so I dug deeper to understand the figures and see what’s been done in the past to try and reach the end users for these empty legs.

    What really motivated me was the idea of removing the barriers, for both end users and operators. Listening to the industry, and to a lot of potential end users, has influenced our business model.

    Operators would typically have to pay to feature on a platform like ours, but we’ve made it as attractive as possible by not charging them anything until the flight has been sold through our platform.
    And for end users, they don’t want a platform where they must register first, provide an email address in return for membership, or be bombarded with notifications. So, we’ve avoided all of those things.

    The Catch-a-Jet app uses the Avinode Empty Leg API. How have you found working with Avinode?

    It’s been fantastic, and I’ve learnt so much from the guys at Avinode about the technology and APIs in general.

    I’m very grateful for Avinode because you’re the biggest on the planet at what you do, and the support you’ve given me… you guys rock!

    I’ve been working closely with Sam Sidea, one of your engineers. Sam is worth a statue to your company in my view. I’ve also had a lot of support from Viktoriya (Gopfauf) and Saskia (de Jong) – they’ve been a pleasure to work with.

    And what does that API integration mean?

    It means that we’re able to make something that’s unique and attractive to end users and operators.

    Take operators for example. If they had to constantly input their flights manually, that’s a lot of work for the sales department. But by integrating the Avinode API, they only need to verify which flights should be appearing, and the rest is taken care of automatically. And of course, they keep full control over the flights and any details associated with it.

    Also, the API integrated into our platform lets us pull data from Avinode, which also makes it easy for us to add and onboard new operators. And now there’s the empty leg pricing module too, so we can offer more accurate pricing, which is invaluable.

    Take operators for example. If they had to constantly input their flights manually, that’s a lot of work for the sales department. But by integrating the Avinode API, they only need to verify which flights should be appearing, and the rest is taken care of automatically. And of course, they keep full control over the flights and any details associated with it.

    Also, the API integrated into our platform lets us pull data from Avinode, which also makes it easy for us to add and onboard new operators. And now there’s the empty leg pricing module too, so we can offer more accurate pricing, which is invaluable.

    You’re providing a solution where everybody wins?

    Yes, we are. For operators, if they receive €1,000 for an empty leg flight that’s better than the alternative, which is to take nothing at all. And every flight booked could lead to a new lifetime customer if we get people onboard an aircraft who have never been on a private jet before.

    It sounds like you really know you audience

    That’s true, and we’ve done a lot of research. In each country where we go live we have a marketing person who has profiled our potential end users. We’re typically looking at 30-75 year olds who can afford empty leg flights, and this is a big market.

    Marketing is as important as the platform for us, and we’ve made it our business to know about these people; the events they attend, the magazines they read, and the brands they’re drawn to. We’re currently looking at some exciting partnerships with brands that share our audience, so we can come together to offer them a complete and unique travel experience.

    It sounds like exciting times ahead, Chris. Best of luck in the future

    Thank you. We’re still a relatively new business but things are going well, and we know there’s potential to make a real difference in the sector.