I had the pleasure of working for five years in the charter sales department of an operator in the New York area. I experienced first-hand how stressful it can be to match incoming charter requests with aircraft availability. Especially during the final years of the pandemic, when timeframes became much shorter and charter demand was through the roof, things could get crazy busy.

Now that I’m working with our charter sales solutions for operators and brokers, I’m very grateful for that experience, allowing me to guide our members to solutions that help boost business.

We’ve seen how the charter market has returned to normal in the past year. As an operator, this means you need to be more strategic about selling aircraft availability. There are some clever ways to optimize your fleet setup to ensure you attract the proper demand – and maximize your profit.

We’ve designed the solutions you need.

Within Avinode, many features are designed for precisely this situation and allow you to set up your fleet to get more requests and the right ones. With Takeoff Ready, empty legs, and trip board features, you can make sure your aircraft get the best visibility for brokers in the system. Our dynamic pricing profiles allow you to set the right price, such as specific pricing for the highs and lows of the year.

Helping you build long-term relationships

“Relationships matter” is one of our core values, and it’s equally true for our members. Setting up an easy and smooth workflow for your charter sales team means you get more time to build essential client relationships. When market conditions are slower, I cannot stress enough the importance of getting on the phone with brokers and building relationships. It makes it so much easier for them to connect with you and do business with a personal connection.

Securing payments used to make me stressed about selling last-minute demand. Adding our integrated payments as a complement to your payment solutions means you can provide a great booking experience for your client while saving tonnes of time.

We’re here to support you!

Finally, I want to recommend that all our members utilize one of our most valued assets – our people. Most of my colleagues at Avinode Group have an aviation and air charter background, so they understand the needs of charter professionals.

Our team of customer success managers and support specialists is happy to explain the features that will help you make the most of this year’s summer season.