Last updated: October 23, 2024
Avinode Group engages third-party entities to perform certain activities in connection with our products and services. More information about the processing activities of each of our subprocessors is provided directly below.
Subprocessors for Members’ Personal Data |
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| Subprocessor | Nature of Processing | Territory(ies) |
| Microsoft | Data center operations; resource planning and CRM services; data analytics and warehousing | United States |
| Elasticsearch | Powers search functionality in the Avinode products | United States |
| Zapier | Process and workflow automation | United States |
| Mailgun | Email service provider for certain email functionality | United States |
| Twilio SendGrid | Email service provider for certain email functionality | United States |
| New Relic | Application performance monitoring | United States |
| DataDog |
Application performance monitoring | United States |
| Pendo | Used to understand product usage | United States |
| Pushwoosh | Deliver mobile push notifications | United States |
| Zendesk | Customer support and ticketing | United States |
| Gong | Record videoconferencing and track meeting records and account information | United States |
| Zoom | Support videoconferencing | United States |
| EverAfter | Customer onboarding process support | United States |
| Salesforce | Customer relationship management | United States |
| Popl | Used to create digital business cards | United States |
| Google Cloud |
Data center operations, Google Maps | United States |
| Short.io | Used to shorten URLs | United States |