Availability Rule – Hours of Operation

25 Jul 2025

To help you stay ahead, we have added a new availability rule to our routing profile settings. This rule allows you to receive requests only for your set hours of operation.

Hours of Operation, screenshot on a MacBook on a green background

Use routing profiles to streamline your operation and boost efficiency. Adding the availability rule eliminates unwanted requests, keeping your inbox tidy.

Learn how to set your Hours of Operation here. You can find all Routing profile settings here.

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