Payments Customer Success Manager

Avinode Group - Gothenburg, Sweden

As a Payments Customer Success Manager, you are responsible for building effective ongoingrelationships and ensuring that each member gets the optimal value out of our payment platform.This entails ensuring a customer friendly and well-managed customer onboarding and adoptionexperience for payments.

You will be one of the first to join a small energetic and passionate payments customer success team and hence will need to have a broad understanding of operations, payments and compliance. This will be a jack of all trades type of role that will require you to be hands on with our customers as well as grow and evolve our team. You will report to the SVP Commercial Development (she’s based in Miami and you’ll be based in Gothenburg).

What you will do

What we’re looking for

We are looking for someone with strong background in:

You are

About Payments:
Paynode is the name of the Avinode Group payment platform and is a fintech initiative launched in 2016 to facilitate payments in the air charter industry. Think “Swish” but for business aviation (charter jets) and instead of sending a few dollars to your friends, it is sending tens of thousands of dollars across borders between businesses that support charter flights.


Avinode Group


Gothenburg, Sweden

Avinode Group was the first company to move business aviation online, disrupting an entire industry with a technology-first mindset.

Today, we operate a growing suite of applications that 6,000+ air charter professionals use to do their everyday work. We take our role in their businesses seriously and make a point of delivering consistently excellent customer service and unique, ever-improving products.

This level of sophistication doesn’t stop us from having fun, however. We “Noders” find it important to enjoy an open and friendly work atmosphere, where a bit of quirky humor is always welcome. With 100 Noders spread between Sweden and the USA, our flexible and collaborative culture empowers every single person to come forward with new ideas, to make mistakes and initiate dialogue. Avinode seeks candidates who thrive on exciting projects and can collaboratively work alongside smart, humorous and dedicated co-workers. Our roots are firmly planted in our core values, which inspire us every day to exceed expectations.

We are convinced that diversity contributes to building a more sustainable company and we strive to be good role model for this. Across the Avinode Group we actively work to make sure all employees have the same possibilities and rights regardless of age, ethnicity, gender, religion, sexual orientation or disability.

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