Customer Success Director – Flight Operations

Avinode Group - Remote, US

Location: Remote anywhere in the United States. Personality over location.


As Customer Success Director, you will build and lead our Customer Success Team in the Americas region with responsibility for new sales, retaining existing customer and expanding our recurring revenue base for our Flight Operations offering (Schedaero). The Customer Success Team ensures Schedaero customers successfully adopt the products and services with a positive experience, driving growth for Avinode Group through renewals and expansion as well as through new sales.

You will leverage best practices in customer success to build long-term customer centric strategies and process to optimize the revenue generation of the value our products and services offered. As the Customer Success Director, you lead, motivate and grow a diverse high performing team, who is an integral part in how Members perceive our value proposition and delivery.


What you will do


Who you are


Sounds like a fit for you? We’re partnering with Mughal & McRae for this search. To apply, please send your CV to [email protected]

Brand

Avinode Group

Location

Remote, US

About Avinode Group
Avinode Group is the first company to move business aviation online, disrupting an entire
industry with a technology-first mindset.
 
Today, we operate a growing suite of applications that 6,000+ air charter professionals use to
do their everyday work. We take our role in their businesses seriously and make a point of
delivering consistently excellent customer service and unique, ever-improving products.
This level of sophistication doesn’t stop us from having fun, however. We “Noders” find it
important to enjoy an open and friendly work atmosphere, where a bit of quirky humor
is always welcome. With 100 Noders spread between Göteborg, and the US, our flexible and
collaborative culture empowers every single person to come forward with new ideas, to make
mistakes and initiate dialogue. Avinode seeks candidates who thrive on ex
citing assignments and can collaboratively work alongside smart, humorous and dedicated co-workers.
Our rootsare firmly planted in our core values, which inspire us every day to exceed expectations.
 
About Schedaero
Owned by the Avinode Group, our Schedaero platform is a flight operations solution that
streamlines all aspects of fleet management and flight scheduling. Schedaero brings diverse
operations together in one place: scheduling, trip management, flight and duty logging. Rather
than having data spread out across multiple on-and offline systems, Schedaero keeps data
readily accessible 24/7 in one platform.
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