Customer Onboarding Specialist

Avinode Group - Remote, US

What we are looking for

As a Customer onboarding Specialist your focus is on our members’ successful onboarding, implementation, and adoption of the Avinode Group services so that they can reach their operational goals while deriving our products maximum value. You will work closely with customers to ensure they optimize utilization of products they subscribe to, are satisfied with the services they receive, and are up and running effectively. To succeed with this, you are highly-technically proficient and a quick learner. You should be adaptive to different customer personalities while being able to find commonality to establish trust and a productive working relationship. Lastly, we are looking for a highly motivated individual who is passionate about delivering exceptional service, while still knowing how to have a fun and work-life balance.  

What you will do

Who you are

Essential skills


To apply for this role, please contact jorleen.aguiles@avinode.com.


About Avinode Group
Avinode Group was the first company to move business aviation online, disrupting an entire industry with a technology-first mindset.

Today, we operate a growing suite of applications that 6,000+ air charter professionals use to do their everyday work. We take our role in their businesses seriously and make a point of delivering consistently excellent customer service and unique, ever-improving products.

This level of sophistication doesn’t stop us from having fun, however. We “Noders” find it important to enjoy an open and friendly work atmosphere, where a bit of quirky humor is always welcome. 
With 100 Noders spread between Göteborg, Miami and Portland, our flexible and collaborative culture empowers every single person to come forward with new ideas, to make mistakes and initiate dialogue. Avinode seeks candidates who thrive on exciting assignments and can collaboratively work alongside smart, humorous and dedicated co-workers. Our roots are firmly planted in our core values, which inspire us every day to exceed expectations.

We are convinced that diversity contributes to building a more sustainable company and we strive to be good role model for diversity. Across the Avinode Group we actively work to make sure all employees have the same possibilities and rights regardless of age, ethnicity, gender, religion, sexual orientation or disability.



Brand

Avinode Group

Location

Remote, US

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